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CRM
Salesforce, Inc.
Summary
Business
Earnings Call
Valuation
Profitability
Financial Health
Yearly Return 10Y annualized return is very good at 13.9% per year
Earnings Expectations CRM has met or exceeded earnings expectations in most recent quarters (9/10)
Positive Strong Gross Profit Margin
Positive Strong Net Profit Margin
Positive Low Debt Levels
Positive Adequate Liquidity Ratios
Positive Strong Revenue Growth
Positive High Cash Flow Generation
Positive Innovative Product Offerings
Positive Strong Multi-Cloud Adoption
Positive Significant Market Opportunity
Positive Growth in Agentforce Adoption
Positive Guidance for Continued Growth
Negative High Valuation Ratios
Negative Return on Equity Needs Improvement
Negative Low Cash Ratio
Negative Foreign Exchange Headwinds
Negative Early Adoption Cycle for Agentforce

Salesforce demonstrates strong business quality through impressive revenue growth, high cash flow generation, and innovative product offerings. The company is well-positioned in the market with significant growth prospects, particularly through its new Agentforce product. However, it faces challenges from foreign exchange fluctuations and the early adoption stage of its new offerings, which may impact short-term growth expectations.

Analysis Date: February 26, 2025
Last Updated: March 11, 2025

+268%
+13.9% per year

Past performance does not guarantee future results. The data presented is indicative and may not be updated in real-time.

Country US
Exchange NYSE
Industry Software - Application
Sector Technology
Market Cap $316.32B
CEO Mr. Marc R. Benioff

Salesforce, Inc. is a company that helps businesses manage their relationships with customers. They provide tools that allow companies to keep track of sales, offer personalized customer service, and run marketing campaigns. With their platform, businesses can easily create apps and connect with customers across different channels like websites and social media. Overall, Salesforce makes it easier for companies to understand and serve their customers better.

Streams of revenue

Subscription and Support: 54%
Service Cloud: 14%
Sales Cloud: 13%
Salesforce Platform and Other: 11%
Marketing and Commerce Cloud: 8%

Geographic Distribution

Americas: 66%
Europe: 24%
Asia Pacific: 11%

Core Products

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Tableau Data visualization
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Sales Cloud Sales automation
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Service Cloud Customer support
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Commerce Cloud E-commerce solutions
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Marketing Cloud Marketing automation

Business Type

B2B Business to Business

Competitive Advantages

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Scalable Solutions Salesforce's flexible platform supports businesses of all sizes, enabling easy scalability as companies grow and their needs evolve.
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Robust Data Analytics Salesforce’s advanced analytics capabilities, particularly through Tableau, provide actionable insights, allowing customers to make informed decisions.
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Strong Partner Network Salesforce has built a vast ecosystem of partners and systems integrators, enhancing its distribution and support capabilities across industries.
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Comprehensive Ecosystem The integration of various services like Sales, Service, Marketing, and Tableau creates a unified platform that enhances customer experience and retention.
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Strong Brand Recognition Salesforce is a leader in the CRM space with a well-established brand, fostering trust and loyalty among customers.

Key Business Risks

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Economic Downturn Recession or economic instability may reduce customer spending on software solutions.
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Market Competition Intense competition from other CRM and software companies may lead to loss of market share.
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Technological Changes Rapid technological advancements could render existing products obsolete if not adapted quickly.
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Data Security and Privacy Potential data breaches or compliance failures could undermine customer trust and lead to legal penalties.
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Dependency on Key Customers Heavy reliance on a few large customers may result in significant revenue loss if they switch to competitors.

Trailing Twelve Months (TTM) values provide a view of the company's performance over the last year.

Graham Value Metrics

Benjamin Graham's value investing approach focuses on finding stocks with a significant margin of safety between their intrinsic value and market price.

Intrinsic Value

Estimated fair value based on Graham's formula

$248.78

Current Market Price: $241.26

IV/P Ratio: 1.03x (>1.0 indicates undervalued)

Margin of Safety

Gap between intrinsic value and market price

3.0%

Graham recommended a minimum of 20-30% margin of safety

Higher values indicate a greater potential discount to fair value

Graham Criteria Checklist

Benjamin Graham's value investing checklist for CRM

Yes Positive earnings (5+ years)
Yes Dividend history (5+ years)
No P/E ratio ≀ 20 (37.26)
No P/B ratio ≀ 1.5 (3.77)
No Current ratio β‰₯ 2.0 (1.06x)
No Long-term debt < Net current assets (6.19x)
Yes Margin of safety (3.0%)
No CRM does not meet all Graham criteria

ROE: 10.458453930991418

ROA: None

Gross Profit Margin: 77.1922417205436

Net Profit Margin: 16.353080881382766

Trailing Twelve Months (TTM) values provide a view of the company's performance over the last year.

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About Profitability Metrics

Profitability metrics measure a company's ability to generate earnings relative to its revenue, operating costs, and other relevant metrics. Higher values generally indicate better performance.

Return on Equity (ROE)

Measures how efficiently a company uses its equity to generate profits

10.46%

10% 15%

Higher values indicate better returns for shareholders

TTM (as of 2025-04-30)

Gross Profit Margin

Percentage of revenue retained after accounting for cost of goods sold

77.19%

20% 40%

Higher values indicate better efficiency in production

TTM (as of 2025-04-30)

Net Profit Margin

Percentage of revenue retained after accounting for all expenses

16.35%

8% 15%

Higher values indicate better overall profitability

TTM (as of 2025-04-30)

Strong Net Profit Margin

16.35%
Net Profit Margin

CRM's net profit margin of approximately 16.4% reflects solid profitability, indicating effective cost control and a strong business model.

Return on Equity Needs Improvement

10.46%
Return on Equity

While a return on equity of 10.46% is positive, it may lag behind industry benchmarks, suggesting there may be better investment opportunities available.

About Financial Health Metrics

Financial health metrics assess a company's ability to meet its financial obligations and its overall financial stability.

Debt to Equity Ratio

Total debt divided by total equity

0.19x

1.0x 2.0x

Lower values indicate less financial leverage and risk

Less than 1.0 is conservative, 1.0-2.0 is moderate, >2.0 indicates high risk

Q4 2025

Current Ratio

Current assets divided by current liabilities

1.06x

1.0x 2.0x

Higher values indicate better short-term liquidity

Less than 1.0 is concerning, 1.0-2.0 is adequate, greater than 2.0 is good

Q4 2025

Low Debt Levels

0.19
Debt to Equity
0.11
Debt to Assets

With a debt-to-equity ratio of 0.19 and debt-to-assets ratio of 0.11, CRM maintains a conservative capital structure, indicating lower financial risk.

Adequate Liquidity Ratios

1.06
Current Ratio
1.06
Quick Ratio

The current ratio and quick ratio both around 1.06 suggest that CRM can cover its short-term liabilities comfortably.

Low Cash Ratio

0.32
Cash Ratio

A cash ratio of 0.32 indicates that while liquidity is adequate, the company may not have enough cash on hand to cover immediate liabilities, which could be a concern in times of financial strain.

Meeting Expectations

9 /10

Higher values indicate better execution and credibility

Recent Results

Beat earnings
2025-02-26 +6.5%
Missed earnings
2024-12-03 -1.2%
Beat earnings
2024-08-28 +8.9%
Beat earnings
2024-05-29 +3.0%
Beat earnings
2024-02-28 +0.9%
Beat earnings
2023-11-29 +2.4%
Beat earnings
2023-08-30 +11.6%
Beat earnings
2023-05-31 +5.0%
Beat earnings
2023-03-01 +24.4%
Beat earnings
2022-11-30 +15.7%

EPS

2.61
Estimated
2.78
Actual
+6.51%
Difference

Strong Revenue Growth

$37.9 billion
Fiscal Year 2025 Revenue
$10 billion
Q4 Revenue

Salesforce reported $37.9 billion in revenue for fiscal year 2025, marking a 9% year-over-year growth. In Q4 alone, revenue reached $10 billion, demonstrating a strong performance across all key metrics.

High Cash Flow Generation

$13.1 billion
Operating Cash Flow FY 2025

The company achieved a record operating cash flow of $13.1 billion for fiscal year 2025, reflecting strong cash production capabilities. This is indicative of Salesforce's ability to effectively manage its operations and generate cash.

Innovative Product Offerings

$900 million
Data Cloud and AI ARR
120% year-over-year
Growth Rate

Salesforce's new products, particularly Agentforce and Data Cloud, are positioned to drive significant revenue growth. The company reported $900 million in ARR from Data Cloud and AI, growing 120% year-over-year, showcasing its strong product innovation.

Strong Multi-Cloud Adoption

Nearly 4
Average Clouds per Customer

Salesforce has seen a robust trend in multi-cloud adoption, with customers averaging nearly four clouds. This indicates that businesses are increasingly leveraging Salesforce's diverse offerings to drive efficiency and productivity.

Foreign Exchange Headwinds

$200 million
Estimated FX Headwind FY 2026

The company is facing challenges due to foreign exchange fluctuations, which impacted revenue guidance for fiscal year 2026. This indicates potential vulnerabilities in revenue growth tied to global market conditions.

Significant Market Opportunity

$2 trillion to $12 trillion
Projected Digital Labor Market

Salesforce is poised to capture a large addressable market, with the digital labor revolution projected to be worth between a few trillion to $12 trillion. This positions the company to expand its market share significantly in the coming years.

Growth in Agentforce Adoption

3,000
Agentforce Customers
90 days
Adoption Period

Agentforce has quickly garnered traction, with over 3,000 paying customers in just 90 days. This rapid adoption reflects strong demand for AI-driven solutions and indicates Salesforce's potential for future revenue growth.

Guidance for Continued Growth

9%
Projected Subscription and Support Revenue Growth FY 2026

Salesforce expects subscription and support revenue for fiscal year 2026 to grow by approximately 9% year-over-year in constant currency, signaling confidence in sustained demand for its offerings.

Early Adoption Cycle for Agentforce

Modest
Projected Revenue Contribution from Agentforce FY 2026

While Agentforce shows promise, the adoption cycle is still in its early stages, and the company anticipates a modest revenue contribution from it in fiscal year 2026. This uncertainty could temper short-term growth expectations.

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